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How to care for your jewelleryUpdated 17 days ago

How to care for your jewellery


Jewellery is one of our most cherished and personal accessories.


Knowing how to care for it will help maintain its beautiful and sparkling for generations to come.


With regular wear of our beautiful jewellery, it is entirely natural for subtle signs of use, such as minor blemishes, discolouration, tarnishing, and the accumulation of residues from daily activities to develop over time. 

Proper maintenance and careful cleaning are essential to preserve the beauty, luster, and integrity of your treasured pieces. 

For at-home care, we recommend using professional-grade products whenever possible, as they are formulated to cleanse and restore without risking damage to delicate materials. It is especially important to avoid harsh cleaning agents or abrasive methods that could harm precious metals like gold, platinum, or gemstones such as diamonds.

Utilising high-quality cleaning products not only helps maintain the brilliance of your jewellery but also prolongs its radiant sparkle. 


For your at-home routine, we suggest the following:


Jewellery Wipes: These are an effortless way to polish and refresh gold and silver jewellery. They combine a gentle cleaning action with an anti-tarnish shield, helping your pieces retain their shine for longer. View now.


Micro-Fine Gel for Diamonds and Gems: Crafted for precision, this specialist cleaning gel contains micro-fine cleansers and polishing agents that restore brilliance to diamonds and gemstones. Available in user-friendly cosmetic-style pens, these gels are also ideal for polishing gold, platinum, and silver, as they contain polymers that minimise the appearance of surface scratches over time. View now.


Alternatively, for a more thorough and professional clean, please contact our customer service team about returning your jewellery. We offer expert sonic cleaning and polishing services to remove stubborn marks and restore your pieces to their original splendor. The fee associated with the service, will be confirmed upon the receipt of your jewellery and the assessment. 

To contact us, please click the “Can We Help You?” button located in the lower right corner of any page on our website. Select “Live Chat – Existing Purchase Help” to speak with a live agent during our opening hours who can assist you with your inquiry.

Alternatively you can email; please email [email protected] with your order number in the subject line and your enquiry. 

Caring for your jewellery with the right products and techniques ensures it remains a dazzling reflection of your personal style for years to come.


To contact us, please click the “Can We Help You?” button located in the lower right corner of any page on our website. Select “Live Chat – Existing Purchase Help” to speak with a live agent during our opening hours who can assist you with your inquiry.

Alternatively you can email; please email [email protected] with your order number in the subject line and your enquiry.



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